How to Pay your GoTv and DSTV Subscription in Kenya

GOtv Kenya Payment and Customer Service Point @ T-MALL

Located on Langata - Mbagathi Road, at T-Mall Ground Floor, next to the Tusky’s Supermarket. The operating hours are 8.00 in the morning to 9.00pm weekdays, 9.00am to 6.00pm on weekends.

Safaricom MPESA Payments

This option is available for Safaricom mobile subscribers. Go to the MPESA menu, Choose the Pay Bill option, and enter 423655 as the business number, enter the IUC number (On a red sticker at the bottom of your decoder), enter the relevant full subscription amount, then enter your Safaricom PIN number and complete the transaction. Then the  customer will receive a confirmation SMS. GOtv (Multichoice Kenya) will update the payments done via Safaricom at least hourly. Please make sure that your decoder is on before making payment.

Airtel Money Payments

This option is available for Airtel subscribers. Go to your Zap menu, Choose Money option, Choose “To Nickname” option & type DStv, Enter amount, Confirm the transaction. Enter 4 Digit Airtel Money password, and under reference option enter the full GOtv IUC number. The customer will then receive a confirmation SMS. GOtv (Multichoice Kenya) will update the payments done via Airtel at least hourly. Please make sure that your decoder is on before making payment.

      Posta Pay

Available in over 290 Post Offices Country wide. (Please make sure your Decoder is on). No fees are charged. Please quote your IUC number. The Account in MultiChoice will be updated within one hour of payment at the Post Office. Currency accepted is Kenyan Shillings – Cash only 

Direct Debit

Complete the application form available at the counter or reception.

Effective One Month from your date of application.

The actual debits will be done on the first day of every month.

Instructions revoked in writing only.

Currency accepted is Kenyan Shillings.

      Credit Card Standing Order

Complete an application form available at the Counter or Reception. It is effective immediately. the Instructions revoked in writing only. Credit cards accepted – VISA and MasterCard only.

Currency that is accepted is Kenyan Shillings and United States Dollars.

ATM – Standard Chartered Bank

you  must be a Standard Chartered Bank Customer.

Make sure you complete the application form for utility bills payments and deliver to your branch for activation.

All Payment must be made 3 bank working days in advance to ensure that the account is updated in good time.

      Cheque Drop Boxes

1.  
1. Nakumatt – Karen
2. Homecare Hardware at Yaya Centre
3. Sony Service Centre @ Phoenix House, along Kenyatta Avenue
4. Dropping Zone @ Revlon Plaza
5. Cheque Deposit box located @ the Banking Hall, at T-Mall Ground Floor Langata.

Please include your GOtv account number/IUC number, name and telephone numberbehind the cheque. Currency is Kenyan Shillings and United States Dollars on locally drawn cheques.

Equity Bank Payments

This option is available to all. Visit any of the Equity bank branch and make payments over the counter. You will then receive a copy of the payment slip.  GOtv (Multichoice Kenya) will update the payments done via Equity Bank at least hourly. Please make sure that your decoder is on before making payment.